PlatFORM OVERVIEW
Aria Billing Cloud
Aria Billing Cloud simplifies commercial complexity into adaptive and automated billing experiences, unifying traditional and new business models into long-term relationships.
AI powered billing automation
Reimagine Billing
Today, billing plays an active role across the customer experience lifecycle – from product management and sales, to service and assurance. It intertwines ordering, usage and payment across an ever-changing service relationship, enabling your business, your customers and your stakeholders to stay in financial control. With Aria Billing Cloud:
Aria advantages
Sophisticated subscription management
Designed for enterprises that demand sophisticated billing, usage management and stakeholder experiences as part of an autonomous customer, product and financial lifecycle process.
Complex offer & bundle curation
Curate and co-curate subscription and usage-based products and services into dynamic, price optimized and compelling offers and services.
Business process automation
Automate operations and use data and event-driven triggers to remove manual intervention to reduce risk and accelerate stakeholder engagement.
Optimized with AI
Adopt artificial intelligence (AI) to boost productivity and personalization in customer experience management and internal operations. Utilize AI assistants and AI-enriched data to enhance efficiency and enrich the ecosystem.
Stakeholder, partner & channel market models
Support B2B2X, multi-partner and marketplace channel models, including billing on behalf, settlement and wholesale management.
On-demand SaaS
Cloud Software-as-a-Service (SaaS) technology for on-demand access, availability and scalability no matter your ecosystem’s demands.
100% configuration
No-code configuration empowers business users to become market agile, enabling the business to focus on growth – not IT projects or change-request cultures.
Private Suite option
Our premium Private Suite option combines the benefits of pure SaaS with the reassurance of single-tenancy in a region meeting your data sovereignty needs.
Open API
Open integration complements and integrates into your architecture to deliver an autonomous solution and digital business advantage.
Industry extensions
Industry-specific extensions, integrations and expertise enable Aria to serve you efficiently and effectively within your business environment.
Cloud agnostic
We are cloud-agnostic for global presence and data sovereignty. By default we are available on AWS, Azure and GCP.
Automated updates
Bi-monthly automated software updates keep you current with zero downtime.
Operational excellence
Renowned for operational excellence and robustness for total peace of mind.
Market leader
Top ranked year over year by major analysts through independent assessments.
Simple licensing
Simple, value-based SaaS licensing to connect costs to revenue.
Aria Billing Cloud
Portfolio
Aria Billing Cloud is centered around Aria Billing which manages all order-to-cash processes and enables diverse monetization strategies. Aria modules provide enhanced capabilities and readied integrations to deliver advanced functionality.
Powerful, Flexible monetization engine
Aria Billing
Aria Billing is the core of Aria Billing Cloud. It manages the entire order-to-cash process and offers the widest range of monetization models, from simple subscription to complex consumption, as well as eligibility management and service-bundling centered around the customer experience.
Its sophisticated billing management supports smart adaptive products, complex account hierarchies, rating and credit management. Aria Billing can be configured directly or via APIs from external systems. All information and events can also be viewed directly or via APIs in external systems.
build an autonomous business
Aria Integration
Aria Billing Cloud is an open and API-oriented platform. It can run headless – interoperating with external applications to enable an end-to-end, autonomous IT environment that eliminates duplicate effort, encourages total business process automation and reduces operational risk.
It offers a full suite of tools called Aria Active Orchestration for both asynchronous and synchronous integration. Built on top of Aria Active Orchestration are connectors and SDKs to Aria partner products, AI systems (including Generative AI solutions), applications and gateways to accelerate time-to-market, offer best practices and lower the cost of integration.
Aria Billing Cloud Options
aI POWERED BILLING AUTOMATION
Aria Billie
Aria Billie™, along with its framework Aria Billie Connect™, boosts productivity and personalization at scale using predictive and generative AI across service, revenue, and product operations. With assistive AI experiences built into Aria, your customers and employees can converse directly with Aria Billie to solve issues faster and work smarter. Empower sellers, agents, and product teams with AI tools securely grounded in your customer data, making every customer experience more impactful.
Aria Billie Connect that powers Aria Billie, also connects ecosystems with Aria AI capabilities for AI-enhanced billing responses and data.
Optimize Business Process Automation
Aria Workflow
Customers have unique business rules and processes that go beyond any pre-defined solution. Custom coding outside of the monetization solution is sub-optimal and introduces significant risks and costs.
Aria Workflow provides the ability to construct complementary rules and processes within Aria Billing. It is an optional non-programming visual-builder solution for trained business analysts and users to create, modify, manage and re-use Aria logic, flows, graphical interfaces and data sets. It automates existing and desired business logic for optimized day-to-day operations from within Aria or from external business applications.
TURN THE BILL INTO AN ASSET
Aria Bill Portal
Bills that don’t correspond with expectations can be the largest source of service center calls, and they can easily become a cause of frustration.
Aria Bill Portal turns bills into an interactive experience that not only reduces the cost to serve but supports today’s on-demand expectations on charge transparency, dispute management and purchase analysis associated with cost. Aria Bill Portal also turns the bill into an upsell opportunity.
REVENUE RECOGNITION MADE COMPLIANT
Aria Revenue
Aria Revenue operationalizes financial policies such as ASC606/IFRS 15 and seamlessly evolves with changing financial requirements that come with business operational adjustments and compliance modifications.
It further streamlines the revenue management process towards continuous accounting that many companies are prioritizing to thrive financially in the future.
BUILD A DATA-DRIVEN ORGANIZATION
Aria Data
Access to holistic and up-to-date information is essential to steer your decision-making and automate your business. A host of business intelligence, CRM and AI applications rely on information from multiple sources to deliver on the strategic imperative of building a data-driven organization.
Aria Data is designed to send your billing data from Aria Billing Cloud to these applications to build that holistic picture. It provides an either periodic or always-on, continuous feed of all or select business data as it changes, with a multitude of transformation and load options.
Manage marketplace business models
Aria Marketplace
Many businesses are finding growth through reselling partner products and services. Aria Marketplace enables the management of partner-based portfolios, including partner onboarding and enablement, service bundling and provisioning, revenue sharing and product lifecycle orchestration between marketplace participants and their customers.
Aria Marketplace is an option for Aria Billing. It is designed to accelerate your time-to-market for extending your subscription and usage-based portfolio with marketplace-based partner products.
News and Resources
Access the latest news and insights
Browse our latest blog posts, case studies, datasheets, whitepapers and on-demand webinars, and read our recent news.
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