AI-Powered billing automation
Why Aria
Five reasons why global and innovative enterprises choose Aria for their billing needs.
BILLING IS OUR SPECIALITY
Businesses Choose Aria
to Scale Their Growth
At Aria, we understand that effective monetization is a crucial driver of sustained growth, far surpassing acquisition and retention strategies alone.
We are specialized and committed to advancing and automating billing services, allowing you to concentrate on your core business. Highlighted by Gartner in 2024, Aria is recognized for offering “the widest range of monetization options out of all vendors surveyed,” underscoring our leadership and innovative approach in the billing sector.
Global innovators choose Aria when they’ve outgrown their current billing systems, are transforming legacy IT, or aim to improve customer experiences. Here are 5 reasons why Aria is selected.
Reason 1
Billing complexity at scale
Transform how you bill and grow
As you adopt more complex monetization models, such as usage-based billing or configuration-based offers, absorb M&A or change business model, scaling becomes critical. With more data to process, more inquiries to manage, and risks of revenue leakage, efficient systems are key. You’ll need agility to refine offerings, ensure accurate billing, and maintain customer satisfaction—all while adapting to changing market demands without missing a beat. We make billing a strategic asset instead of a bottleneck.
Deploy ADVANCED business models
Empower your business with sophisticated consumption and metered monetization strategies, including tiered pricing and seamless dispute management. Adapt effortlessly to evolving customer demands and support business growth.
Scale MULTI-DIMENSIONALLY on-demand
Eliminate performance bottlenecks with Aria’s microservices-based cloud architecture, designed to scale across multiple dimensions — account size, API usage, subscription volume, usage record volumes, invoice sizes, payment rates, and more. We ensure consistent, reliable performance at any scale.
Bridge INDUSTRY boundaries with confidence
Aria serves diverse industries, while also providing industry-specific features, processes, and integration standards that include the telecom, finance, media, and tech industries. Benefit from both multi-industry flexibility and industry compliance.
Do it YOURSELF
Launch new features, pricing plans, and updates rapidly using Aria’s zero-code configurable catalog and open APIs. Adapt quickly to market changes and stay ahead of the competition. But be confident with our full technical account management support.
Reason 2
We plug into your world
Break silos, achieve harmony
Integrating billing into your existing processes and platforms is key to building end-to-end efficiency and eliminating silos. Seamless connections with CRM, CPQ, AI, Data Clouds and ERP ensure a unified view of customer accounts, enabling real-time data sharing and smarter decision-making. This integration helps prevent billing disputes, enhances the customer experience, improves employee productivity and unlocks valuable insights, driving business growth and agility. We enable your unique systems landscape to integrate billing into every business process.
Integrate billing into your strategic PLATFORMS
Aria’s API-oriented architecture operates headlessly, enabling seamless access to billing data and functions within existing platforms while preserving system familiarity for business users.
Enrich DATA CLOUDS with billing data
Access comprehensive billing data via Aria Data to power unified analytics, business intelligence, and AI-driven data clouds. Make data-driven, informed decisions with a complete view of your commercial landscape.
Connect AI with AI
Effortlessly link AI systems to billing-related responses using Aria Billie Connect, which facilitates more powerful, flexible, and versatile natural language interactions—without the complexity of data migration or RAG requirements.
Accelerate with PRE-INTEGRATIONS
Leverage Aria’s pre-built connectors for industry-leading platforms such as Salesforce, ServiceNow, TM Forum ODA, and Snowflake to accelerate deployment and benefit from proven industry best practices.
Reason 3
Always on, always active
Billing that drives experience
Proactive processes help you get paid and keep customers. They are key to building trust and enhancing customer experience in today’s digital world, especially with subscription and usage-based models. By providing timely notifications, managing bill shock, and offering pro-forma bills, businesses can ensure transparency and avoid surprises. AI-powered engagement and real-time insights help address in-the-moment customer inquiries, boost payment assurance, and create upsell opportunities. This approach not only improves customer satisfaction but also strengthens revenue growth and long-term loyalty.
Manage IMPORTANT billing moments
Orchestrate critical billing events with Aria’s active event engine, driving stakeholder and system processes to prevent issues such as bill shock, pending payments, and usage notifications.
NEVER WAIT for a bill run
Continuous account updates, usage rating, and taxation ensure that business users and customers always have an up-to-date view of their impending bills.
Go REAL-TIME, anytime
Provide users, customers, and AI with real-time access to billing information for immediate insights, responses, and recommendations. In-the-know responses reduce mean-time-to-resolution, boost productivity, and minimize frustration.
Reason 4
Success in billing transformation
Unmatched delivery record
Billing transformation is never straightforward and is unique to your business. It impacts every part of operations, from financial systems to customer experiences. Transitioning to new models demands re-aligning product catalogs, integrating legacy systems, and ensuring regulatory compliance. It also involves re-engineering workflows, training and migrating large data sets, all while minimizing customer disruption. Successful transformation requires careful planning, cross-functional collaboration, and continuous monitoring to drive growth and maintain agility. Our success in billing transformation is unmatched.
Achieve true TRANSFORMATION
Our proven 6-step methodology, featuring a unique Inception and Elaboration (I&E) approach, helps you optimize your business with advanced billing automation while integrating seamlessly across diverse ecosystems.
We DESIGN AROUND YOU
The I&E phase also drives a customized design, configuration, testing, launch, and transition tailored to your multi-regional needs, parallel transformations, elective migration strategies, and organizational pace.
We SPEAK YOUR LANGUAGE
Rely on Aria’s delivery team, technical account managers, and dedicated customer success teams, all structured around industry expertise, to design and communicate according to your role and industry needs for smooth implementations and continued success.
We ensure CONTINUED excellence
Our Technical Account Management (TAM) services maintain the long-term health of your system, provide resource coverage, enhance operational efficiency, and help you avoid revenue leakage.
EXPERIENCE 24/7 support and training
Access our comprehensive support and training resources anytime, from anywhere.
Reason 5
Cloud, SaaS and AI native
Lowering the cost-to-serve
Modernize your billing with our cloud-native, SaaS, and AI-driven platform. This solution not only cuts costs through automation but scales seamlessly with your business while minimizing manual effort. Unlike traditional or cloud ported systems, our platform thrives from continuous, community-driven innovation and advanced AI features, ensuring you stay ahead in feature leadership. Our commitment to operational excellence delivers unparalleled security, compliance, and performance—eliminating costly infrastructure needs. Aria maximizes both agility and customer satisfaction at any scale.
Lower your TOTAL COST OF OWNERSHIP
Leverage Aria’s SaaS model to eliminate infrastructure CAPEX, automate updates, and scale effortlessly, optimizing efficiency, feature adoption, and compliance.
Boost PRODUCTIVITY WITH AI
Automate billing inquiries, optimize offerings, and deliver personalized experiences using AI, freeing up resources to focus on strategic growth and operational improvements.
Scale WITHOUT LIMITS
Aria’s on-demand architecture scales automatically to meet diverse market demands, support new business initiatives, onboard acquisitions, and integrate new systems seamlessly.
Leave SECURITY and ROBUSTNESS to us
Aria delivers enterprise-grade security, adhering to industry standards like GDPR and PCI-DSS. With robust data protection and compliance measures, we ensure secure billing operations and top-tier protection and availability.
Analyst Viewpoint
Trend: Data and connectivity
IDC Research Director Mark Thomason took to the stage at the Aria Recur customer conference to share recent trends from vendors and enterprises. Traditional enterprises pursuing recurring revenue models and procuring disparate software platforms to support these ambitions crave easier integrations with existing and neighboring business systems along with immediate access to data.
Getting data into systems and enterprise data lakes and then extracting that data more quickly for conversion into useful and actionable insights that enable teams to “do things better” remains a pervasive challenge. Enterprises adopting new SaaS solutions want a degree of interconnectivity that enables systems to speak to one another and share data seamlessly.
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