Lisbon, Portugal: 21st – 22nd May 2025
Aria Recur 2025 will feature 20+ sessions across 9+ different content streams, from AI & Data to Customer Success Stories. Our agenda is still in development, so check back soon for the latest updates.
KEYNOTE
Join us as we kick off Recur 2025 with an energizing keynote from our President and CEO, Tom Dibble. We’ll dive into the latest market trends, the critical role of AI in transforming billing, and what these changes mean for you. Tom will also unveil our latest innovations and services that are already making significant strides in improving customer experiences. Plus, we’ll share inspiring success stories from our clients. Get ready for an exciting journey into the world of Aria—this is a session you won’t want to miss!
AI & DATA
AI is transforming industries, but turning AI-driven innovations into sustainable revenue isn’t always straightforward. Join us for an insightful session where we’ll break down the complexities of AI monetization, helping you navigate the challenges and seize new opportunities. In this session, we’ll explore and demonstrate:
This session will provide practical strategies to maximize your AI investment.
ARIA UX STRATEGY
Join us for this deep-dive session on Aria’s UX strategy as we talk through three key aspects of Aria’s user experience, covering both features that are available today and those that are coming soon:
You’ll hear about our philosophy and then witness it in action!
Ai & DATA
Aria Billie, along with its framework Aria Billie Connect, is an AI-powered solution that uses predictive, proactive and generative AI across service, revenue and product operations to boost productivity and personalization at scale. In this interactive session you’ll:
You’ll walk away with many takeaways on how Aria’s AI can be used to deliver significant productivity and efficiency boosts across your organization. This session is likely to be very popular, so arrive early to be guaranteed a seat!
billing automation services
Managing complex billing operations, data reconciliation, and customer transactions can be challenging for modern businesses. Aria Workflow is designed to automate, optimize, and extend billing processes, reducing manual effort, preventing revenue leakage, and ensuring seamless integrations. In this session, we will:
This session will provide practical takeaways on how to integrate Aria Workflow into your billing infrastructure to drive efficiency and reduce operational costs.
CUSTOMER SUCCESS
Join this customer success session where we will explore how Aria enables traditional service providers to evolve and expand into new industries and provide new service offerings. Focusing on the experiences of Texas-based utilities provider Centric, and featuring an interview with Centric’s Pradeep Tiwari, we will explore:
Beyond technology, this session will provide a business perspective on using Aria’s agility as a business growth asset.
AI & DATA
Aria’s billing and subscription management platform contains rich data that can drive smarter business decisions, improve customer retention, and maximize revenue. But the real power comes when this data is combined with insights from other systems—such as CRM, support, and marketing platforms—to create a comprehensive 360-degree view of your customers. Join this session to:
You’ll leave this session with insights on how data, tools and Aria’s support can transform your business.
partnerships
Aria and Salesforce have joined forces to deliver a fully integrated solution that empowers enterprises to quickly launch personalized services, monetize innovative offerings, and automate the entire customer journey. In this session, you’ll learn how our partnership is transforming the way businesses engage with their customers. We’ll showcase the full solution and introduce Salesforce Agentforce, including:
This session will be co-hosted by Brad Pruner, Salesforce’s Senior Director of Product Strategy for Salesforce Industries.
technical account management
Through our Technical Account Management (TAM) program, Aria provides a proactive approach to billing to ensure customers derive the maximum value from the Aria platform. Join this session, which includes an interactive roundtable with current TAM customers, to learn:
Don’t miss out on learning how TAM can be your key to success!
Aria for media and publishing
Aria for Media & Publishing (AMPS) has been created with the goal of transforming media billing, and has since grown into a powerful platform that enhances billing accuracy and efficiency. In this session, we’ll explore:
This session will also include a roundtable, during which we’ll encourage our customers to share their business goals and discuss how AMPS can support their future plans.
partnerships
At Aria, we are changing the way we do business, evolving from a partner-friendly organization to a partner-first organization. We use a single common framework with all partners, from independent software vendors (ISVs) to global systems integrators (SIs), to enable us to work collaboratively to meet our customers’ requirements. Join this session to understand:
This session is open to both partners and customers and will include guidance for customers on how to work well with partners.
Roadmap
This session will highlight our product philosophy and outline our roadmap process. We’ll also explain:
We’ll cover client tools and UX, partner platforms, integrations, AI, data, and Aria Billing Cloud’s core advancements. Join this session to learn how we are delivering for the future.
AI Billing at work
