Resource Hub

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things billing, recurring revenue and monetization.

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Blog Billing & Monetization

ServiceNow CRM = Aria Billing Cloud

Empowering ServiceNow CRM with Advanced Billing: A Strategic Partnership

Historically, billing prowess has not been a top priority for enterprises evaluating CRM platforms, so few CRM software providers have highlighted billing among the myriad features and functionalities offered. However, as enterprises increasingly migrate to consumption and usage-based models to support AI, IoT and other as-a-service business models, the demand for sophisticated billing capabilities that can operate seamlessly within a CRM environment has become more pronounced.

Telstra Taps Aria Systems for Cloud-Based Billing and Monetization

Leader of Australian Telecom Industry standardizes billing on Aria to accelerate delivery of innovative products and increase customer satisfaction San Francisco, CA. March 6, 2018 – Aria Systems, the leader in helping enterprises grow subscription- and usage-based revenue, today announced that Telstra (ASX: TLS), Australia’s leading telecommunications and technology company, has selected Aria’s monetization platform...

Blog Customer Experience

Cars

Will Car Dealerships Survive the EV Revolution?

The speed of disruption in the automotive industry is accelerating. In less than a decade, new on-demand services and connected cars have altered business models that had endured virtually unchanged for more than 100 years. But it’s at the dealership that one of the most profound disruptions may well take place, driven, in part, by...

Product & Marketing

Aria Systems Streamlines Payment Experience with PayPal

Aria Systems, the leader in helping enterprises grow subscription- and usage-based revenue, today announced that it is collaborating with PayPal to provide its customers with a digital payments platform to help increase sales.

Case Studies Software

Hootsuite Case Study

Aria Customer Success: Hootsuite

Hootsuite has partnered with Aria since 2010 and during that time has seen top and bottom line returns through effective and efficient engagement. Watch this case study video to learn more.

Whitepapers Billing System Design & Architecture

Multi-dimensional customer choice

Setting the Standard: Built for Multi-dimensional Customer Choice

The era of digital transformation is upon us. With it, industry leaders have shifted from a product-centric to a customer-centric go-to-market approach.

Blog Billing & Monetization

Artificial Intelligence

Two Big Ways Companies Can Monetize Artificial Intelligence

It still may be many years before the thinking machines of science fiction become reality. No system today can match the reasoning abilities and conversational skills of HAL 9000, the onboard computer from 2001 a Space Odyssey, or mimic humans with the lifelike precision of the androids on HBO’s hit reboot of Westworld. But key...

Blog Digital Transformation

Industrial Revolution

Is the Fourth Industrial Revolution Upon Us?

The first two industrial revolutions are the ones you learned about in grade school. The first was mechanization of textile manufacturing, depicted by pictures of Britain billowing smoke and covered with soot. The second industrial revolution started in the United States when Henry Ford mastered the moving assembly line and introduced the world to mass...

Whitepapers IoT

Recurring Revenue Whitepaper Cover

Revenue Sharing for IoT Service Providers

From automotive to telecom, any business that seeks to maximize revenues from the Internet of Things (IoT) will need to become much more adept at revenue sharing, because in the realm of IoT, everything is connected, including revenues.

Whitepapers Recurring Revenue

Recurring Revenue Fallacies Whitepaper Cover

Recurring Revenue Fallacies and Truths

The desire for businesses to adjust their go-to-market strategies in order to offer products in some form of recurring revenue model has now graduated from a collection of vanguard recurring offerings (e.g. Netflix, Uber, Amazon Web Services) to an urgent imperative that spans virtually all industries.

Blog Customer Experience

Customer Service

5 Ways CSPs Can Personalize Customer Service

If you’ve ever dealt with your local cable, internet, or phone company, then you won’t be surprised to learn that these Communication Service Providers (CSPs) aren’t known for excellent customer service. However, you may be taken aback by the depth of the problem. The Temkin Group reported in 2015 that CSPs have a NetPromoter score...

Networking Company Case Study

Leading Networking Company Uses Aria Systems to Drive IoT Success

This leading global networking company delivers innovative networking products to consumers, businesses and service providers. The company’s products are built on a variety of proven technologies such as wireless, Ethernet, and power-line, with a focus on reliability and ease-of-use. Its products are sold in 27,000 retail locations around the globe, and through approximately 31,000 value-added resellers, as well as multiple major cable, mobile, and wireline service providers.

Lower TCO

Aria Systems Chief of Innovation Brendan O’Brien Selected For European Union Workshop on IoT

San Francisco, CA – January 31, 2017 – Aria Systems, the leader in helping enterprises grow subscription and usage-based revenue, today announced that Brendan O’Brien, the company’s chief innovation officer and co-founder, participated in the European Commission Workshop on “Cross-Cutting Business Models for the Internet of Things.” The event, held January 30th at the Building...

Case Studies IoT

Subaru Case Study

Aria Customer Success – Subaru

For Subaru, the connected car is about putting safety first and ensuring that customers are supported during their time of need. Subaru selected Aria to enable them to nimbly launch new products and services, and bring them to market quickly.

Blog Billing & Monetization

5 Critical Recurring Revenue Metrics (And Why They Matter)

Recurring revenue business models have gone beyond the mainstream to become a mission-critical element of a majority of businesses’ growth plans. A recent study commissioned by Gatepoint Research and Aria research showed that consumption and usage-based billing was being used by 52 percent of the respondents—and only 11 percent said that they will continue relying...

Mindbody Case Study Snippet

Mindbody Utilizes Aria Systems to Automate Billing Processes

Mindbody provides an all-in-one commerce platform that helps business owners acquire new customers, book appointments, process payments, manage employees, and build long-term client relationships. Their platform unifies the essential needs of running a service business into a single web-based system that’s accessible from any device.

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