Resource Hub

Welcome to Aria's Resource Hub. Here you will find thought leadership pieces about all things billing, recurring revenue and monetization.

Showing 61-75 of 222

Blog Billing & Monetization

ServiceNow CRM = Aria Billing Cloud

Empowering ServiceNow CRM with Advanced Billing: A Strategic Partnership

Historically, billing prowess has not been a top priority for enterprises evaluating CRM platforms, so few CRM software providers have highlighted billing among the myriad features and functionalities offered. However, as enterprises increasingly migrate to consumption and usage-based models to support AI, IoT and other as-a-service business models, the demand for sophisticated billing capabilities that can operate seamlessly within a CRM environment has become more pronounced.

Press Releases Billing & Monetization

Aria AI Datashare

Aria Systems Launches Billing Data Solution for Generative AI Platforms

Aria AI Datashare integrates billing data with Large Language Models (LLM) for enhanced customer interactions in relation to next best actions, retention models and upsell opportunities.

Blog Customer Experience

Subscription fatigue

Why Subscription Fatigue isn’t to Blame for your Churn Rate

Subscription fatigue is commonly understood to refer to the feelings of overwhelm and frustration that consumers may experience when managing multiple subscriptions, which can lead to them cancelling their subscriptions. When the topic is covered in the media, it is usually in relation to entertainment streaming platforms, but it can also apply to a range of other services, including FMCG, and there is anecdotal evidence that subscription fatigue exists in the B2B world too.

Blog Communications

Configurable BSS

Existing Billing and Back Office Systems Cannot Support New Telco Strategies – It’s Time for a Transformation

CSPs around the world are on a journey toward digitization. They are transforming their businesses to decrease their reliance on commoditized connectivity as the main driver of revenue and to pursue opportunities to introduce new products and services to consumer and enterprise subscribers. In recent years, they have made massive investments to build programmable 5G networks. Now is the time to recoup.

Press Releases Company Updates

Aria and Readiness IT Partnership

Aria Systems Partners with Readiness IT to Deliver Enhanced Billing Capabilities for Telecommunication Companies Digitalizing Services Across the Globe

Telco systems integrator to add Aria Billing Cloud to its suite of end-to-end BSS technology solutions to provide global communications service providers with sophisticated and advanced billing capabilities as they introduce new services, complex billing models, and personalized digital experiences

Blog Information Technology

School kids

Closing the Digital Divide Part 2: How Tech Companies are Stepping Up

People living in areas of the world where technology, connected devices, and reliable connectivity are not readily available or affordable are simply unable to keep pace with a modernizing and digitizing world. It has been widely established that a lack of access to technology limits educational and employment opportunities, reduces the availability of health information and services, and generally leads to a lower quality of life. It's called the digital divide and it is a problem that has become more pervasive as internet usage continues to expand.

Blog Customer Experience

Aria Recur Round-up

How Aria Customers Polaris and ANWB Sustain Subscription Growth in an Ominous Economic Climate

On the heels of last year’s successful inaugural user conference, Aria again gathered European customers, partners, and special guests – this time in Amsterdam – for a day of collaboration, networking, and insights-sharing.

On-demand Events Customer Experience

Subscription Trends in an Era of Economic Uncertainty

Subscription Trends in an Era of Economic Uncertainty

In May 2023, Aria hosted its annual European user conference in Amsterdam. One of the highlights of the day was a panel discussion on the topic of Subscription Trends in an Era of Economic Uncertainty. Joining Aria's CIO Brendan O'Brien on the panel were two of Aria's clients - ANWB, the leading provider of roadside assistance in the Netherlands, and Polaris, one of the largest publishing houses in Norway.

On-demand Events Digital Transformation

Navigating your Business Transformation Journey Webinar

Navigating your Business Transformation Journey: The Hazards to Avoid and Precautions to Take

New business initiatives are essential for enterprises looking to give themselves a competitive advantage. These initiatives are often combined as part of a wider transformation project or journey.

Blog Communications

Digital divide

How Communications Service Providers are Stepping Up to Narrow the Global Digital Divide

Access to technology and ubiquitous, high-speed internet is no longer a luxury but a critical necessity. For so many around the world, life without the connectivity that powers today’s digital tools and applications is simply unimaginable.

Blog Media & Publishing

Customer support

How Automated Billing Increases Value for both Subscribers and Publishers

Subscription revenue is a top priority for 80% of publishers, with 68% expecting to see at least some growth in 2023. While the focus of the last few years has been digital transformation and rolling out subscriptions to buoy the weakening of print, this year publishers are prioritizing the retention of existing customers.

Whitepapers Digital Transformation

Vicious to Virtuous eBook

From Vicious to Virtuous: Breaking the Cycle of RFP and Business Transformation Failure

Launching new initiatives is essential for enterprises seeking an increased share of the market or customer wallet. Your strategy may be to create verticalized services, expand into new geographies, or launch a program of mergers and acquisitions, and you may combine these initiatives as part of a broader transformation strategy.

Press Releases Company Updates

Prodapt and Aria

Prodapt Employs Aria Billing Cloud in Dedicated BSS Solution for Fibre Operators

Best-of-breed solution integrates Aria and Salesforce to streamline order-to-cash processes, enabling fibre providers to accelerate time to market for services and generate viable ROI

Blog Consumption-based Subscriptions

Flexible Consumption Models

Metered vs Consumption Billing: What’s the Difference and Which is Right for your Business?

Most consumers think of subscriptions as the simple, monthly fee paid to gain unlimited access to a streaming service or to have one of the popular subscription boxes delivered to their homes. In these scenarios, the price paid is the same each month, save for occasional increases, without any consideration for the actual amount of...

Whitepapers Communications

Aria Salesforce eBook Cover

Transforming BSS

With nearly ubiquitous mobile and internet connectivity, consumers and businesses have come to expect instant access to configurable products and services, and the ability to interact with companies digitally.

Press Releases Company Updates

Chennai

Aria Systems Expands International Presence with New Office in India

Cloud billing leader’s global growth continues as large enterprises seek modern and sophisticated billing capabilities to support digital business models.

Get started

Got questions or need guidance? We're happy to help.

Speak to an industry expert