As a service-oriented technology business, we’re committed to refining our value proposition and helping global enterprises manage their complex billing needs. We continuously assess, integrate, and deploy the latest AI technologies, which have already transformed our platform. AI is elevating product value, enhancing service quality, and empowering Aria users to deliver exceptional customer experiences while maximizing the potential of their own AI-enabled solutions.
AI enhancements across the Aria platform
Aria’s platform is designed to help global businesses manage and accelerate subscription revenue growth. We are actively embedding AI capabilities into our core products to drive even greater value:
- AI-powered customer care: Our customer care portal now features AI agents that assist service representatives in analyzing account and billing information quickly and accurately, resolving inquiries more efficiently.
- AI-enhanced billing and administration: Clients using our billing and product catalog tools will receive AI-driven insights, predictions, and recommendations to optimize product offerings and billing strategies.
- Seamless AI integration: Billie Connect enables smooth communication between Aria AI and external AI platforms, creating a unified, agile approach to building integrated AI-driven business processes and billing across the entire enterprise.
Monetizing AI with consumption-based billing
Although AI enables profound productivity, AI processing is expensive. As noted in a recent blog post on monetizing AI solutions, AI usage can become costly as businesses integrate it into their solutions, especially as usage grows with user familiarity, trust, and adoption.
To manage these rising costs and monetize AI enablement, many businesses are shifting to consumption-based models. Companies like Salesforce, traditionally known for their fixed-seat licenses, have adopted consumption-based billing for their AI solutions. This transition requires advanced billing systems, and Aria is uniquely equipped to handle this complexity. Our flexible billing system—including usage tracking, multi-attribute rating, and quota management—helps businesses align AI usage with revenue and value, ensuring efficient monetization of AI products.
Elevating Aria’s service, support, and engagement
At Aria, we serve clients with complex billing needs, helping them to overcome monetization challenges that hinder growth.
We offer comprehensive support throughout the journey, from best practices to resource management. We are integrating AI tools into our operations to heighten service experiences and quality. AI is optimizing platform performance, validating software releases, and conducting health assessments for clients—ensuring that we deliver even greater value through our white-glove services.
Ready to experience AI billing at work? Contact us today.
