Building an AI Strategy: Telcos Put the Foundations in Place

TM Forum Report

AI is now firmly front and center of all operator strategies and is set to form the foundations of their future architectures. But first they need to address some fundamental issues, such as adopting a coherent, company-wide data infrastructure as well as putting the right technologies and processes in place.

This report, sponsored by Aria Systems, is based on interviews with 20 of the world’s largest leading communications service providers (CSPs), plus a survey of 104 executives across 73 telcos worldwide. It evaluates the status of operators’ AI strategies and explores how they can make them fit for the future and deploy at scale.

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