monetizing the connected
Aria for Communications
Connectivity is at the heart of everything digital. Monetize diverse and adaptive offers in a heartbeat and drive growth through people empowerment and automation.
Connectivity and beyond
Communication Service Providers (CSPs) are rapidly pivoting to establish a more agile, modular, and autonomous BSS foundation. This shift supports emerging opportunities presented by collaborations outside the traditional telco sphere, in addition to initiatives in software-defined networking, Network-as-a-Service (NaaS) and the deployment of AI as part of digital transformation 2.0.
Aria represents a new generation of vendor tailored for the composable era. Our award-winning, multi-industry SaaS platform is both API-oriented and TM Forum compliant. Designed for seamless integration, it fits into any diverse BSS/OSS ecosystem. Whether as a zero-touch agility layer or a complete billing replacement, Aria empowers operators to swiftly tap into new subscriber opportunities and experiences.
Benefits
BSS transformation with Aria
Beyond connectivity
Multi-industry product catalog and marketplace expertise enables the convergence and launch of commercial offerings containing new and legacy telecom and non-telecom products at 10x faster time-to-market (TTM) than traditional business support systems (BSS). Aria can serve as an agility and unification layer or full billing replacement.
Personalize services & networks
Reduce SKU explosion and build adaptive offers for service personalization, partnered products and channel solutions driven by assisted and self-care portals. Maximize the opportunity of software-driven network services to deliver targetable services that demand adaptive monetization.
Intertwine buying, using & paying
The linear days of month-end billing are over. Supercharge trust with real-time billing and payment management of accumulating charges for complex accounts and growing account options. Deliver a unified and interactive hybrid billing experience to improve collections by 70% and reduce assisted care by 30%.
Enable a configuration culture
No-code business configuration enables agility in changing products, processes and data needs. Open and secure data sharing enables a data- and AI-driven organization. Open APIs enable the autonomous zero-touch era.
Be workflow and API-driven
Streamline your entire business and partner ecosystem using our workflow and API-oriented architecture, from taking new products to market to billing orders faster. Our platform significantly improves productivity and time-to-market, and it reduces risk.
Gain advantages of true SaaS
Deliver up to 80% lower TCO than traditional billing and revenue management solutions. Reconnect costs to revenue. Automate software updates. Forget infrastructure. End the costly change-request culture.
Become TM Forum compliant
Aria is trained and certified on TM Forum standards. Connect your ecosystem using TM Forum Open APIs. Build a flexible ODA-aligned architecture. Work with an organization that is trained and experienced on TM Forum best practices.
Customers and Case Studies
CSPs that have switched to Aria
CSPs all across the globe are switching to Aria to gain market and cost advantages over their competitors – from launching dynamic consumer plans to servicing enterprise markets more efficiently.
Capabilities
Unlocking commercial agility
For business evolution
- Enterprise and SMB offer management
- Retail and consumer DIY packages
- Combine traditional and non-telco
- Sub-brand and new lines of business
- Partner management and settlement
- Billing and settlement on behalf of MVNO and MVNE/A
- Indirect and channel enablement
For product evolution
- Mobile and fixed line
- Voice, data and messaging
- Media, technology and IoT
- Wholesale data and connectivity
- Network-as-a-Service
- Private networks
- Partner marketplace products
- Metered, subscription and one-off
For technical evolution
- Cloud-native and SaaS
- No-code configuration
- Real-time billing
- Multi-tenant
- TM Forum open API compliance
- CPQ and CRM API integration
- OCS and CSS API integrations
- ERP and data warehouse integrations
Featured Suites
Partnered solutions
Aria has strategically partnered with best-of-breed industry players to offer targeted solutions for specific market needs with reduced integration and procurement administration.
Enet case study
How ENet achieved their cloud-native vision and improved billing agility with Aria
ENet is Guyana’s most innovative telecommunications provider. As part of a broad digital transformation project, ENet sought a new cloud-native billing solution that would integrate seamlessly with their Salesforce ecosystem, while providing the scalability and flexibility necessary to support advanced billing models and new monetization strategies.
Read the case study to understand ENet’s billing requirements, why ENet chose Aria Billing Cloud, and the impact of using Aria.
Blog post
GenAI can increase EBITDA by 31-57% for the typical CSP
Here at Aria, we wanted to know just how big an impact AI could have on CSP EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization). So, always up for a challenge, we participated in a TM Forum Moonshot catalyst to prove that using AI to deliver smarter solutions, including copilots to boost call center performance, could boost EBITDA by up to 30% (spoiler alert: we smashed it.)
Aria’s TM Forum membership
Aria complies with several TM Forum standards and holds multiple Open API certifications. Alongside our partners, we have participated in – and won – two TM Forum catalysts: Best New Catalyst in Show in 2022, and Outstanding Catalyst – Business Impact in 2023.
Aria + SALESFORCE SOLUTION
BSS for Fiber Operators by Prodapt
Prodapt’s managed BSS platform, BoltSpeed, pre-configures an integrated Aria and Salesforce cloud BSS solution for fiber operators, enabling:
- Enhanced fiber customer experience
- Reduced execution risk
- Faster time to value
- Attractive as a Service Commercial Model
Watch the video to learn how Prodapt and Aria enabled Gigapower to launch its wholesale fiber service with a 300% faster time to market.
Video interview
Billing data is critical for customer care and AI
In this video interview, filmed at MWC 2024, Aria Systems’ Brendan O’Brien and Jared Olkkola explain why customer care is the low hanging fruit of telecoms AI, and why billing data is of critical value in customer service and AI.
Watch this video to learn how CSPs can use AI to enhance the customer experience, upsell additional services and dramatically reduce the cost to serve.
analyst Viewpoint
Gartner Recognizes Aria in 2021 and 2022 Market Guide for CSPs
Aria Systems Recognized in the 2021 and 2022 Gartner® Market Guide for Subscription and Recurring Billing Management Solutions.
Gartner recommends that application leaders “ensure that the chosen application will satisfy future requirements as the company’s recurring revenue business grows and becomes more complex.”
Partners
System integrators and vendors
Aria has strategic relationships with these partners to jointly bring solutions to the CSP market.
See all partners
cloud-native
Learn from Liberty Latin America’s journey to cloud-native
Learn how Liberty Latin America approached their journey to true cloud-native solutions like Aria, which is now the designated platform for all their operations across Central and Latin America.
Economic Impact
Bringing measurable value to CSPs
As a modern cloud-native SaaS solution, Aria Billing Cloud provides the following economic impact compared to traditional BSS solutions.
80%
Lower TCO for billing system
70%
Improved collections using interactive billing
30%
Lower billing-related call center inquiries
innovation
Aria wins top award for pioneering catalyst with CityFibre and six leading CSPs
Aria wins top award at Digital Transformation World (DTW) 2022 for pioneering the standardization of event-based architectures with TM Forum as part the extension of their open APIs.
- Lowers the cost of integrating best-of-breed & ODA components
- Enables zero-touch scaling beyond CSP ecosystem
- Adopts latest AsyncAPI standards
- Minimizes reliance on centralized business process automation
5g
Aria 5G Readiness Report
Read IDC’s independent assessment of Aria for 5G monetization. IDC reviews critical requirements from marketplace management to adaptive monetization for new software-defined networks and services.
News and Resources
Access the latest news and insights
Browse our latest blog posts, case studies, datasheets, whitepapers and on-demand webinars, and read our recent news.
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